Abstract: “PIA aims to improve the everyday competencies of older people (with and without cognitive impairment). It provides video instructions to help with operating everyday tasks or handling technologies in the household. The instructions are made by relatives or carers and are provided to the users on a tablet. Focus groups with potential users and carers showed that most of them like the idea of providing video instructions. Furthermore important hardware aspects were evaluated, obstacles were mentioned and suggestions for improvements were made”

Keywords: older people, memory diffciculties, video instructions