Proceedings of
2nd International Conference on Advances In Social Science, Management and Human Behaviour SMHB 2014
"THE DARK SIDE OF HEALTH CARE COPRODUCTION HEALTH LITERACY AS A REQUISITE FOR THE CO-PRODUCTION OF CARE"
Abstract: “Patient involvement” and “patient engagement” are two buzzwords in the field of health care provision, whose statement is recurring in most of the current international health care reforms. Both of them suggest a reconceptualization of health care: from a provider-led service, it turns to be a co-produced service. Consistently, the patient is understood as the subject rather than the object of care, being engaged in any phase of the provision. Nevertheless, most of the patients are not able or they are unwilling to be involved in the provision of care. Information asymmetry, psychological weaknesses, and poor health literacy hinder the activation of the patient. Lacking a process of patient enablement, co-production of care is doomed at remaining beautiful words. This article depicts the results of a descriptive literature review aimed at discussing the relation between health literacy and patient involvement. Although health literacy is widely understood as a key determinant of patien”
Keywords: Co-production, health care, health literacy, patient involvement, patient engagement