Abstract: “This paper focuses on the development of a general interaction framework to help design technology to support communication between people and improve interactions between people, technology and objects, particularly in complex situations when disabled people are involved. The main and sub-components of the framework are described. A tool was developed to provide advice on design and development factors for technological support. Work is now in progress to validate the framework and the tool with expert designers and accessibility experts before evaluating it with technology designers.”

Keywords: Mobile Web, Interaction Framework, Disability, Design