INTEGRATION OF KNOWLEDGE CREATION AND QUALITY MANAGEMENT PRACTICES IN THE UAE HOSPITALITY SECTOR
Published In: 5TH INTERNATIONAL CONFERENCE ON ADVANCES IN SOCIAL SCIENCE, MANAGEMENT AND HUMAN BEHAVIOUR
Author(s): MALINI NAIR , SANOOP GEORGE
Abstract: This research study aims to link the study of Knowledge Creation through Quality Management Practices by using one of the four hypotheses proposed by Linderman, Schroeder, Zaheer, Liedtke, Choo ‘s model and validating the model by its application to the UAE hospitality sector. The purpose of this paper is to emphasize the achievement of organizational excellence due to the augmented integration of quality management practices viz continual improvement practices with knowledge creation. Several quality thought leaders have considered the role of knowledge in quality management practices. For example, Deming proposed The Deming System of Profound Knowledge™ that dealt explicitly with knowledge. However, various authors in the quality field diverge considerably when contemplating knowledge. Therefore, they propose an integrated view of quality and knowledge using Nonaka's theory of knowledge creation. This integrated view helps illuminate how quality practices can lead to knowledge creati
- Publication Date: 28-May-2017
- DOI: 10.15224/978-1-63248-124-5-41
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MEGACITIES, THE WORLD’S LARGEST CITIES UNLEASHED: MAJOR TRENDS AND DYNAMICS IN CONTEMPORARY GLOBAL URBAN DEVELOPMENT
Published In: 5TH INTERNATIONAL CONFERENCE ON ADVANCES IN SOCIAL SCIENCE, MANAGEMENT AND HUMAN BEHAVIOUR
Author(s): CHRISTOPHER SMITH , CHUN LOK KRIS LI , NATASHA SHU GUO , SIMON XIAOBIN ZHAO
Abstract: By the year 2010, 10% of the world’s urban population was concentrated in one of 23 “megacities,” those with at least10 million people. In this study we ask two basic questions: will the megacity trend continue into the immediate and long-term future? and why do more and more people continue to concentrate in what are already the world’s biggest cities? In our empirical analysis we investigate the “internal” and “external” driving forces behind the global phenomenon of urban concentration over the past 6 decades. During this period the world’s biggest cities have continued growing faster than all the others, and we expect this trend to continue into the foreseeable future. We also emphasize a real difference between what we call “mega-local cities,” which are mainly located in the world’s developing countries, and the much more economically powerful “mega-global cities” of the developed world. Our findings also suggest that urban growth tends toward polarization: at first the largest c
- Publication Date: 28-May-2017
- DOI: 10.15224/978-1-63248-124-5-42
- Views: 0
- Downloads: 0