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DIFFERENCES IN CSR ACTIVITIES AND PERCEPTIONS BETWEEN MANAGERS AND SHOP-FLOOR WORKERS IN FAMILY-RUN BUSINESSES IN EASTERN THAILAND

Published In: 6TH INTERNATIONAL CONFERENCE ON ADVANCES IN ECONOMICS, SOCIAL SCIENCE AND HUMAN BEHAVIOUR STUDY
Author(s): RICHARD J. MURPHY , SAPANNA LAYSIRIROJ , WALTER WEHRMEYER

Abstract: Corporate Social Responsibility (CSR) can influence employee motivation and happiness so many enterprises in Thailand, both foreign and Thai, have been applying CSR concepts in their organisations, especially as part of staff management and human resource. However, many of these practices are not formalised, but intrinsic to, family-run businesses (FRBs), defined here as a business run by family members only. Despite their lack of formal procedures given their size, family heads often have their own understanding on what CSR activities should be done, and with what effect. It is less well known what the perception and perceived effect of such activities are in FRBs to provide a better understanding how informal CSR activities are initiated, how they differ among different FRBs and how these CSR activities are perceived by its employees. This is the topic of this research. The research is based on over 3,000 questionnaires sent to employees of 28 FRBs in Eastern Thailand, with 2,292 res

  • Publication Date: 26-Feb-2017
  • DOI: 10.15224/978-1-63248-120-7-43
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THE EFFECT OF A TEAM’S KNOWLEDGE MANAGEMENT PRACTICES ON TEAM PERFORMANCE : EVIDENCE FROM SRI LANKAN SOFTWARE DEVELOPMENT COMPANIES AND BUSINESS PROCESS OUTSOURCING COMPANIES

Published In: 6TH INTERNATIONAL CONFERENCE ON ADVANCES IN ECONOMICS, SOCIAL SCIENCE AND HUMAN BEHAVIOUR STUDY
Author(s): J A S K JAYAKODY , W.B.M.D.BASNAYAKE

Abstract: The present study examines the effect of a teams’ knowledge management practices and team performance. Drawing on the knowledge based view which says how knowledge management practices will enable the achievement of sustainable competitive advantage, this study attempted to investigate knowledge management practices at the team level and their effect on team performance in software development companies and Business Process Outsourcing companies. A hundred teams including their team leaders and team members from selected companies in Sri Lanka responded to two questionnaires. Using the Partial Least Square – Structural Equation Modeling approach, the results of the statistical analysis revealed that knowledge management practices within teams have a significant effect on team performance. Hence, this study contributes to the knowledge based view theory.

  • Publication Date: 26-Feb-2017
  • DOI: 10.15224/978-1-63248-120-7-44
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