THE RELATIONSHIPS AMONG THE SERVICE QUALITY OF FIRE SECURITY INSPECTION AND PEOPLE'S SATISFACTION - A STUDY ON ELDER CARE FACILITIES
Published In: 5TH INTERNATIONAL E- CONFERENCE ON ENGINEERING, TECHNOLOGY AND MANAGEMENT
Author(s): CHUN-WEI WANG , YI- CHUN LIN
Abstract: This study examines the relationships between fire safety inspection and quality of service in hopes of better achieving the goal of protecting people's lives and property. Study samples are collected from owners and fire protection managers of elder care facilities around Taiwan. In total, 419 questionnaires were distributed, and 334 were answered and collected. The study applies structural equation model (SEM) and is analyzed by Amos version 18.0. The study results indicate that the quality of service of fire safety inspection has a direct influence over how people are satisfied with the service, and the direct influence is exerted through the quality of relationships; inspectors characteristics have a direct influence over the satisfaction rate through the quality of relationships; the images of fire departments also have direct impacts over how people perceive the service. Key factors that have the most influence over how people are happy with the service are, in order of their deg
- Publication Date: 25-Apr-2021
- DOI: 10.15224/ 978-1-63248-192-4-08
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BIODIESEL SYNTHESIS USING HETEROGENEOUS CATALYST-DOLOMITE
Published In: 5TH INTERNATIONAL E- CONFERENCE ON ENGINEERING, TECHNOLOGY AND MANAGEMENT
Author(s): IEVA GAIDE , VIOLETA MAKAREVICIEN
Abstract: As environmental pollution increases due to greenhouse gas emissions the use of fuels obtained from renewable energy sources gain more interest. The majority of studies globally are related to the improvement of conventional biofuel production technologies by applying transesterification process of oil using alcohol and catalyst. Some of the more recent methods to produce biodiesel are based on heterogeneous catalysis, which has the advantage of easy separation of catalyst from the final product. Dolomite is a natural mineral rich in calcium compounds which can be converted to calcium oxide (CaO) which is known as a good catalyst used in heterogeneous biodiesel synthesis. In the present work, we investigated optimum conditions for biodiesel synthesis from rapeseed oil and methanol using dolomite as a heterogeneous catalyst. Firstly optimum conditions for dolomite preparation was studied. Optimum dolomite fraction size was obtained 0.315'0.1 mm and calcination temperature 850 °C was use
- Publication Date: 25-Apr-2021
- DOI: 10.15224/ 978-1-63248-192-4-09
- Views: 0
- Downloads: 0