Abstract: Implementation of E-Banking in Indonesia itself is a challenge for the bank, although the system has grown rapidly, there is not enough evidence of acceptance among consumers. This study aims to analyze the quality of internet banking services between the two types of banks, the state-owned banks and private banks from the customers. The variables used in this study are four variables namely WebQual Usability, Information Quality, Service Quality, and Social Interaction and Lifestyle Encouragement with research instrument consisting of 25 items of questions. The results of discriminant analysis showed a difference in internet banking service quality assessment between BNI and BCA in terms of Usability, Information Quality, Service Quality, and Social Interaction and Lifestyle Encouragement. In this study, of the four variables the differentiating factor is usability.

• Publication Date: 07-Apr-2013
• DOI: 10.15224/978-981-07-5939-1-48
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Abstract: In this paper, a novel and efficient data structure named as ‘Augmented Trie’ has been proposed that can store a large collection of English words and search them efficiently. The data structure has been specially designed in a way to facilitate the search for strings with wildcard characters. Even though the memory requirement for constructing ‘Augmented Trie’ is higher than simple trie, it does not become significant as memory allocation has been performed intelligently using bit masking. By experimental results we show that the proposed method of finding patterns with wildcard characters improves over the existing one by 13.5% (maximum).

• Publication Date: 07-Apr-2013
• DOI: 10.15224/978-981-07-5939-1-49
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