BEST PRACTICE FUNDAMENTALS IN SMART GRIDS FOR A MODERN ENERGY SYSTEM DEVELOPMENT IN JORDAN
Published In: 9TH INTERNATIONAL CONFERENCE ON ADVANCES IN COMPUTING, COMMUNICATION AND INFORMATION TECHNOLOGY
Author(s): ALMOFLEH ANWAR , FAISAL Y. ALZYOUD
Abstract: The incoming technologies and the fifth generation in telecommunication systems are characterized by the spread of IoT sensors and the application of IPv6, as internt will be eveywhere with zero cost. But, unfortuntly the proliferation of IoT devices will consumes a lot of energy, and embrace toxic pollution and E-waste. To utilize the benefits of smart devices and reduce the harmeful of their applications, there isatendecy to apply green IoT devices and green energy aspects. Smart grid starts to arise in the horizon and a plenty of researches are done to utilizethe use of energy, so smardgrids technology is considered an important and dominant factor for modern community to achieve several objectives like energy security, cost eduction, and economic factors that mitigate climates changes by reducing the emission of CO2. Smart grids can adapt to the profliration of energy consumption resources by integratingdifferent renewable energy resources and applying recharging systems like elect
- Publication Date: 08-Dec-2019
- DOI: 10.15224/978-1-63248-181-8-13
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SMART CUSTOMER CARE USING AI-BASED APPROACH
Published In: 9TH INTERNATIONAL CONFERENCE ON ADVANCES IN COMPUTING, COMMUNICATION AND INFORMATION TECHNOLOGY
Author(s): PASAPITCH CHUJAI , WIROOT KLAKHAENG
Abstract: Artificial Intelligence is getting as smart as human and it is capable of replacing humans in many fields, for example, in medical and in education fields or in business. One of the reasons to use AI was for customers service and care. In this study, the researcher has developed a simulation program ChatbotĀ to assist the authorities on the fishing license, by collecting some samples and information from a helpdesk center. The researcher then used this data to analyze and design responding format of the program, which was developed by Dialogflow and Python. Program efficiency and users satisfaction can be examined through an evaluation form, with is classified into five rating scales with two points of view: program design and use as well as program response and accuracy. The program design and use are focused on efficiency, feature and process, chat design and reliable analysis. The results of the program design and use can be explained as follows: practical delivery was 4.35 in ratin
- Publication Date: 08-Dec-2019
- DOI: 10.15224/978-1-63248-181-8-11
- Views: 0
- Downloads: 0