Abstract: Our purpose was to develop an innovative communication solution to improve and facilitate the interaction and the information exchange between the school and the family of students at the secondary level, mediated by an electronic booklet. We used the Design Science Research scientific methodology to guide our work. We diagnosed the need of a new solution for the traditional scholar booklet, defined the requirements for an electronic tool, developed a prototype and tested it with potential users. The electronic solution for the traditional booklet was justified and the prototype developed showed have potential to improve and facilitate the interaction and information exchange between the school and the family of the students. A new method and tool to improve and facilitate the interaction and information exchange between the school and the family has been made available

• Publication Date: 09-Mar-2014
• DOI: 10.15224/978-1-63248-000-2-78
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Abstract: This paper presents the findings of the field work and interview conducted on the challenges and difficulties of system development at the Perbadanan Hal Ehwal Bekas Angkatan Tentera (PERHEBAT) or Armed Forces Ex-servicemen Affairs Corporation. The study employed both personal interview and observation methods. The findings revealed that infrastructures (hardware and software), manpower, materials, methods and fund were the critical challenges and difficulties faced by PERHEBAT during their system development. Therefore, the study concludes that infrastructures, manpower, materials, methods and fund play crucial role for an effective system development. Our study recommends that there should be sufficient budget to procure the right system hardware and software for right requirements. Secondly, training of staff for both IS development and management should be given urgent attention

• Publication Date: 09-Mar-2014
• DOI: 10.15224/978-1-63248-000-2-77
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• Downloads: 0